Accessibility Statement

At Cognaigen, we are committed to making our website accessible and user-friendly for all learners, visitors, partners and staff, including people with disabilities.
We want everyone who visits our website to be able to access information about our courses, services, registration options, policies and support without unnecessary barriers.

1. Our Commitment


Cognaigen aims to provide an inclusive digital experience. We are working to ensure that our website is:

  • Easy to navigate
  • Clear and readable
  • Compatible with common assistive technologies
  • Usable on desktop, tablet and mobile devices
  • Written in plain and understandable language wherever possible

We aim to follow recognised accessibility good practice, including the principles of the Web Content Accessibility Guidelines WCAG 2.1, where reasonably practicable.

2. What You Should Be Able to Do

On our website, users should be able to:

  • Read information clearly without difficulty
  • Navigate pages using a keyboard where possible
  • Use screen readers and assistive technologies where supported
  • Zoom in without text becoming unreadable
  • Access course information, pricing, FAQs and contact details
  • Submit enquiries or registration interest through online forms
  • View website content on mobile and tablet devices

3. Measures We Are Taking

To improve accessibility, Cognaigen aims to:

  • Use clear headings and structured page layouts
  • Maintain good colour contrast between text and background
  • Use readable fonts and appropriate font sizes
  • Provide descriptive text for important images where possible
  • Keep navigation menus simple and consistent
  • Avoid unnecessary complex wording
  • Ensure buttons and links are clearly labelled
  • Review new website content for accessibility before publishing where possible

4. Areas We Are Still Improving

As Cognaigen is a growing training provider, some areas of the website may still be improved over time.
Possible limitations may include:

  • Some images or graphics may not yet have full alternative text
  • Some downloadable documents may not be fully accessible
  • Some third-party tools, forms, booking links or embedded content may not be fully controlled by Cognaigen
  • Some video content may not yet include captions or transcripts
  • Older content may require further formatting improvements

We are committed to reviewing and improving these areas as our website develops

 5. Downloadable Documents

Where we provide downloadable documents, such as course brochures, policies, guides or registration documents, we aim to make them as clear and accessible as reasonably possible.
If you need any document in a different format, such as larger text, plain text, Word format or another accessible version, please contact us.

6. Student Support


Some Cognaigen learning, webinar or promotional content may include video, audio, slides or downloadable resources.
Where reasonably possible, we aim to provide accessible learning materials. This may include:

  • Clear slide design
  • Readable fonts
  • Verbal explanation of key points
  • Captions or transcripts where available
  • Alternative formats on request

Students who require additional learning support are encouraged to contact us before enrolling so that we can consider reasonable adjustments where possible.

7. Reasonable Adjustments for Learners

Cognaigen welcomes learners from different backgrounds and circumstances.

If you have a disability, health condition, learning difficulty or accessibility need that may affect your ability to participate in a course, webinar, assessment or online session, please contact us as early as possible.

We will consider reasonable adjustments where practicable, depending on the nature of the course, delivery method and available resources.

Examples may include:

  • Providing materials in an alternative format
  • Allowing additional time where appropriate
  • Offering clearer written instructions
  • Supporting access to recorded materials where available
  • Discussing individual learning needs before course commencement

8. Third-Party Platforms

Cognaigen may use third-party platforms for services such as:

  • Online meetings or webinars
  • Payment processing
  • Course registration
  • Email communication
  • Learning resources
  • Analytics or website functionality

While we aim to choose reliable providers, Cognaigen may not control the accessibility features of third-party platforms. Users should also review the accessibility information provided by those third-party services.

9. Feedback and Contact

We welcome feedback on the accessibility of our website.

If you find any accessibility issue, cannot access any part of the website, or need information in another format, please contact us.

Email: admin@cognaigen.co.uk

Website: www.cognaigen.co.uk

Business name: Cognaigen

Company location: United Kingdom

When contacting us, please include:

  • The page or document you were trying to access
  • The problem you experienced
  • The device and browser you were using, if known
  • The format you need, if requesting an alternative version

We will aim to respond as soon as reasonably possible.

10. Ongoing Review

Cognaigen intends to review this Accessibility Statement periodically and update it when necessary.

As our website, courses and digital services develop, we will continue working to improve accessibility and user experience for all visitors and learners.