Welcome to Cognaigen. These Terms & Conditions explain the rules for using our website, registering for our courses, purchasing our services, and participating in our training programmes.

By accessing this website or enrolling in any Cognaigen course, you agree to these Terms & Conditions. If you do not agree with any part of these terms, you should not use our website or services.

1.About Cognaigen

Cognaigen is an IT training and career development organisation providing technology-focused courses, career support, mentoring, learning resources, webinars, and related services.

Our website is intended to provide information about our courses, training programmes, pricing, certification support, career pathways, and student services.

2.Use of This Website

You agree to use this website only for lawful purposes.

You must not:

• misuse the website;
• attempt to gain unauthorised access to the website or its systems;
• copy, reproduce, or redistribute our website content without permission;
• upload or transmit harmful software, spam, or malicious content;
• use the website in a way that may damage Cognaigen’s reputation or services.

We may restrict access to parts of the website if we believe there has been misuse.

3.Course Information

We aim to keep all course descriptions, dates, prices, schedules, and learning outcomes accurate and up to date.

However, Cognaigen may occasionally need to update course content, change trainers, amend timetables, adjust learning materials, or reschedule sessions where reasonably necessary.

Any significant changes will be communicated to enrolled students as early as possible.

4.Course Registration

To register for a course, you may need to provide accurate personal details, contact information, payment information, and any other information reasonably required for enrolment.

You are responsible for making sure the information you provide is accurate and up to date.

Cognaigen reserves the right to refuse, cancel, or suspend a registration where:

• incorrect or misleading information has been provided;
• payment has not been completed;
• the student breaches these Terms & Conditions;
• the course is no longer available;
• there are insufficient student numbers to run the course.
  
  

5.Fees and Payments

Course fees must be paid in accordance with the payment terms shown on the website, invoice, payment page, or registration confirmation.

Payment may be required in full or by instalments, depending on the course or offer available at the time of registration.

Where instalment payments are agreed, students must make payments on time. Failure to make payment may result in suspension of access to classes, materials, mentoring, certificates, or other services.

All prices shown are subject to change. Any price change will not affect a confirmed booking unless there has been an obvious pricing error.

6.Refunds and Cancellations

Refunds and cancellations are managed in line with our separate Refund Policy.

Students should read the Refund Policy before purchasing a course or service.

Where a student cancels after accessing live sessions, recorded materials, downloadable content, mentoring, or other digital learning resources, refund eligibility may be limited.

Cognaigen reserves the right to cancel or reschedule a course where necessary. If we cancel a course and cannot offer a suitable alternative, students may be entitled to a refund for the affected service.

7.Student Responsibilities

Students are expected to:

• attend classes on time;
• behave respectfully towards trainers, mentors, staff, and other students;
• complete assignments honestly;
• avoid sharing login details or course materials with others;
• use learning platforms responsibly;
• follow any reasonable instructions provided by Cognaigen.

We may remove or suspend a student from a course where their behaviour is abusive, disruptive, dishonest, unlawful, or harmful to others.

8.Online Learning and Technical Requirements

Some Cognaigen courses may be delivered online through video conferencing tools, learning platforms, messaging groups, or other digital systems.

Students are responsible for having suitable internet access, a working device, and any required software.

Cognaigen is not responsible for a student’s own technical problems, internet failure, device issues, or inability to access online sessions due to local restrictions or personal setup problems.

Where possible, we may provide reasonable support to help students access the course.

9.Learning Materials and Intellectual Property

All course materials, website content, videos, slides, templates, assignments, graphics, logos, designs, text, and other learning resources remain the intellectual property of Cognaigen or its licensors unless clearly stated otherwise.

Students may use course materials for their own personal learning only.

Students must not:

• copy or resell course materials;
• share materials with non-enrolled individuals;
• record live sessions without permission;
• upload materials to public websites or social media;
• use Cognaigen content for commercial training or competing services.

Unauthorised use of our materials may result in removal from the course and possible legal action.

10.Certificates and Course Completion

Cognaigen may issue certificates of completion, participation, achievement, or internal recognition where applicable.

Certificates may depend on:

• attendance;
• payment completion;
• assignment submission;
• assessment performance;
• participation in required activities;
• compliance with course rules.

Unless clearly stated, Cognaigen certificates do not automatically represent a regulated qualification, university award, professional licence, or guaranteed employment outcome.

Where a course includes third-party certification or accreditation support, the awarding body’s own rules, fees, assessments, and eligibility requirements may apply.

11.Career Support and Employment Disclaimer

Cognaigen may provide career guidance, CV support, interview preparation, portfolio advice, mentoring, project-based learning, and job-search guidance.

However, Cognaigen does not guarantee:

• employment;
• promotion;
• salary increase;
• visa eligibility;
• professional registration;
• interview success;
• job placement.

Career outcomes depend on many factors, including student effort, market conditions, experience, communication skills, technical ability, location, employer requirements, and legal right to work.

12.Webinars, Free Sessions and Promotional Events

Cognaigen may offer free webinars, introductory sessions, demo classes, workshops, or promotional events.

Registration for a free event does not guarantee a place on a paid course unless the student separately completes the paid registration process.

We may record webinars or online events for training, quality, marketing, or student support purposes. Where applicable, attendees will be informed.

13.Third-Party Platforms and Links

Our website or courses may include links to third-party websites, tools, platforms, payment providers, job boards, video conferencing services, or learning resources.

Cognaigen is not responsible for the content, policies, security, availability, or accuracy of third-party websites or platforms.

Students should review third-party terms and privacy policies before using them.

14.Website Content Disclaimer

The information on this website is provided for general information and educational purposes only.

Although we aim to keep information accurate and current, we do not guarantee that all website content will always be complete, error-free, or up to date.

Course content, technology examples, software features, job market references, and career guidance may change over time.

15.Limitation of Liability

To the fullest extent permitted by law, Cognaigen will not be liable for indirect, incidental, special, or consequential losses arising from use of our website, courses, or services.

This includes, but is not limited to:

• loss of income;
• loss of opportunity;
• loss of employment prospects;
• loss of business;
• loss of data;
• technical disruption;
• reliance on website or course information.

Nothing in these Terms & Conditions excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud, or any rights that cannot be excluded under applicable law.

16.Data Protection and Privacy

We process personal information in accordance with our Privacy Policy.

By using our website or registering for a course, you agree that we may collect and use your information as described in the Privacy Policy.

Students should also read our Cookies Policy to understand how cookies and similar technologies may be used on the website.

17.Acceptable Communication

Cognaigen may contact students by email, phone, WhatsApp, SMS, online learning platforms, or other communication channels where appropriate.

Students must communicate respectfully with Cognaigen staff, trainers, mentors, and other students.

Abusive, threatening, discriminatory, harassing, or inappropriate communication may result in suspension or removal from our services.

18.Offers, Discounts and Promotions

Cognaigen may offer discounts, early-bird pricing, referral offers, scholarships, free webinars, or promotional packages from time to time.

Such offers may be subject to eligibility rules, expiry dates, limited availability, or separate conditions.

Cognaigen may withdraw or amend offers at any time before a booking is confirmed.

19.Changes to These Terms

Cognaigen may update these Terms & Conditions from time to time.

The latest version will be published on this page with the updated date.

Continued use of the website or services after changes are published means you accept the updated Terms & Conditions.

20.Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

Any dispute arising from these Terms & Conditions, the website, or Cognaigen services will be subject to the courts of England and Wales, unless applicable consumer law requires otherwise.

 21.Contact Us

If you have any questions about these Terms & Conditions, please contact us:

Cognaigen

Website: www.cognaigen.co.uk

Email: admin@cognaigen.co.uk

Company Address:

128 City Road, London, United Kingdom, EC1V 2NX